Welcome to the website for Medical Transport of Alabama, specializing in non-emergency medical transportation, fixed route demand response, and student transportation (referred to hereinafter as the “website”).

This Online Privacy Policy (or “Privacy Policy”) describes how Medical Transport of Alabama (also referred to as “we,” or “us”) collects, uses and shares personal information obtained from you when you visit this website, and describes your privacy choices when accessing and using this website.

Please read this Privacy Policy carefully. By accessing or using this website, you consent to our collection, use, and sharing of personal information as described in this Privacy Policy. If you do not accept this Privacy Policy, you should leave and discontinue all use of this website.


Personal Information You Volunteer. We collect any personal information that you provide while visiting or using this website. This may include your name, mailing address, email address, phone number, and other contact information, and any other personal information that you submit when filling out an application, requesting that we contact you, responding to a survey or questionnaire, or otherwise submitting content on this website. We use this personal information for the purposes made apparent at the time of collection, as well as communicate with you, provide you with our products and services, monitor and improve the quality of our services, and as otherwise required or permitted under applicable law.

Automatic Collection of Information. Certain types of information may be collected automatically when you visit and use this website. For instance, we may collect the IP address of the computer you are using; the name of the domain and host from which you access the Internet; the Internet address of the Web site from which you linked to this website; the type of browser you are using; time and date stamp information; and information regarding your visit to this website, including your landing page, the number and order of pages viewed, and the time spent on a particular page. We do not treat this non-personally identifiable information as personal information, unless it is combined with contact, account or similar information that personally identifies you.

Cookies. Like many Internet sites, this website may use session-based or persistent “cookies” or similar technologies to automatically gather some information about you, and to offer a personalized experience when using this website. We use these technologies to enhance and facilitate use of this website. Some areas of this website may require cookies, and cannot be used without enabling cookies. If you are concerned about cookies stored on your computer, we encourage you to follow your web browser’s guidance for deleting cookies after completing a browsing session.


Service Providers. We may share personal information collected through this website with companies that perform services on our behalf, including companies that provide data storage, web hosting, and billing services.

Affiliates and Business Partners. We may share personal information collected through this website with our affiliated entities, and our strategic business partners. These affiliates, and business partners may use the information to contact you regarding information, products, or services that may be of interest, or as otherwise required or permitted under applicable law.

Law Enforcement and Protection. We may disclose your personal information when we believe disclosure is appropriate to comply with the law (including a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; or to protect the rights, property or safety of our website, other users, or third parties. We reserve the right to report to appropriate law enforcement or government agencies any activities that we, in good faith, believe to be harmful or unlawful, with or without providing notice to you.

Business Transfers. All personal information and other content submitted by you through this website is treated as a business asset, and may be transferred to another organization that acquires an ownership interest in the stock or assets of our organization, including as the result of a sale, merger, reorganization, dissolution or liquidation.


This website may contain links to other Internet sites. We do not take any responsibility for monitoring these links, and inclusion of these links should not be construed as any sort of affiliation, sponsorship, endorsement, or approval. You should review the privacy policies of other Internet sites carefully before providing any information to such Internet sites. We shall not be responsible or liable for any information, opinions, goods or services available on or through any third party website, or any third party website’s privacy practices.


This website is intended for and directed to adults. In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly permit submission of personally identifiable information by anyone under 13 years of age. If you are under the age of 13, please do not provide us with any personally identifiable information. All requests for transportation services involving children should be submitted by a parent or legal guardian.


We implement measures to protect against the loss, misuse or alteration of any sensitive non-public personal information under our control. However, please bear in mind that no website, database, or data transmission over the Internet is totally secure. As a result, we cannot promise or guarantee the security of any personal information you provide on or through this website.


We reserve the right to amend this Privacy Policy from time to time, including without limitation as necessary to reflect new or unanticipated uses of personal information not previously disclosed in this Privacy Policy. Any such amendments shall be effective when posted by us on this website or otherwise made available to you. Your access to or use of this website after we have amended this Privacy Policy shall signify your acceptance of the amended terms.


If you have questions about this Privacy Policy, desire to make corrections to personal information submitted to us, or have any other questions or comments concerning this website, please contact  1-888-599-2050.
MTA – Medical Transport of Alabama


The following trademarks used herein are owned by MTA USA and its affiliates:

The MTA logo, Medical Transport of Alabama

All other trademarks are the property of the respective trademark owners.